Your Restoration Questions Answered

Fire cleanup involves smoke damage assessment, debris removal, structural cleaning, odor elimination, and restoration of salvageable materials. We handle everything from initial damage assessment through final restoration, working directly with your insurance company throughout the process.

Most residential fire cleanup takes 2-6 weeks depending on damage extent. Commercial projects can take 4-12 weeks. Timeline depends on insurance approval, structural damage, and scope of restoration needed. We provide detailed timelines during our initial consultation.

Most homeowner's and commercial policies cover fire damage restoration. We work directly with insurance adjusters, provide detailed Xactimate estimates, and help navigate the claims process. Our decades of insurance experience streamline approval and payment.

Many smoke-damaged items can be restored using specialized cleaning techniques. We assess each item individually and use professional-grade equipment to remove smoke odors and residue from furniture, clothing, documents, and electronics where possible.

We conduct comprehensive mold inspections using moisture meters, air quality testing, and surface sampling. Our certified technicians identify mold types, moisture sources, and contamination extent before creating a detailed remediation plan.

Mold cleanup addresses surface mold, while remediation involves comprehensive removal, containment, air filtration, and moisture control. We perform full remediation to prevent mold return, including treating underlying moisture issues.

Commercial mold remediation typically takes 3-10 business days depending on contamination size and building complexity. Large commercial projects may take 2-4 weeks. We provide detailed timelines and work around your business schedule.

We guarantee our remediation work when moisture sources are properly addressed. Mold returns only if new moisture problems develop. We provide detailed moisture control recommendations and post-remediation testing to verify complete removal.

We provide detailed Xactimate estimates, document all damage with photos, communicate directly with adjusters, and help navigate the claims process. Our decades of insurance experience ensure faster approvals and proper coverage for all necessary work.

We provide comprehensive documentation and detailed estimates to support proper claim values. If needed, we work with public adjusters and provide additional documentation to ensure you receive fair coverage for complete restoration.

For insurance claims, you typically pay only your deductible. We work directly with insurance companies for payment and can often arrange payment plans for deductible amounts. We discuss all costs transparently during consultation.

Insurance claims typically take 1-3 weeks for approval once we submit documentation. Complex claims may take longer. We expedite the process by providing complete, accurate estimates and maintaining regular communication with adjusters.

Call (866) 921-3636 or use our website chatbot to schedule. We're appointment-based, ensuring dedicated time for your assessment. A team member will schedule your consultation within 24-48 hours of your initial contact.

We specialize in non-emergency water restoration and do not handle emergency flooding or burst pipe situations. Our appointment-based model focuses on planned restoration work, fire cleanup, mold remediation, and commercial duct cleaning.

We serve residential and commercial properties throughout Greater Metro Atlanta, including Gwinnett, Hall, Barrow, and surrounding counties. Contact us to confirm service availability in your specific location.

For fire damage: ventilate areas safely, avoid disturbing debris, and document damage with photos. For mold: avoid disturbing affected areas, improve ventilation if safe, and keep humidity low. We'll provide specific guidance when you call.